Frequently Asked Questions
Quick answers about Viggo Smart Hotel TV
Which devices does Viggo work with?
Viggo works on Android TV and Google TV devices, version 9 and above. That can be a smart TV, a streamer or a set-top box.
How long does installation take?
Viggo runs as an app on Android TV and Google TV devices, so there is no TV server to install. Each room takes just minutes to set up, and all content is managed from the cloud.
Can I customise the interface?
Yes. Choose a ready-made template and add your own logo, background images and colours in the Viggo CMS.
Does it connect to our PMS?
Yes. Viggo offers two-way PMS integration, so guest names, check-ins and check-outs reach the TV automatically.
Can guests cast to the TV?
Yes. With ViggoCast, guests cast securely from their own phone, tablet or laptop to the Chromecast built into the Google TV in their room.
What support do you provide?
We provide 24/7 technical support, plus onboarding and training for your team.
Contact support
Didn’t find your answer? Send us your question and our support team, available 24/7, will reply by email, or send an email to [email protected].